Refund policy

After-Sales Service For New Mining Machine

ROCKMINER Mining Machine Mall – After-sales service for brand new machine

1. During the warranty period, all malfunctioning machines/power supplies are covered by the official warranty. Please contact the manufacturer.
2. The delivery time of the new mining machine needs to be negotiated with the merchant, and the delivery time is the logistics collection time.
3. If the machine is damaged during transportation, please take a photo and logistics company as soon as possible.

Mining machines are customized products based on customer order requirements, so purchases must be made with caution. The after-sales service policy of this product is as follows. Once purchased, it is deemed to be an approval of this policy.

1. Customized mining machine orders cannot be refunded or returned after payment.
2. Due to market fluctuations, product prices may be adjusted at any time after you purchase. We are not responsible for prior notice and price compensation.

Our Advantage

Our operation team comes from the field of e-commerce and Bitcoin and has extensive experience. Our agency is officially certified.
We will bring you high-quality goods and more favorable prices in the digital currency world.
All products are authentic products and are packaged by the original factory.
All products are directly supplied by the manufacturer to protect the interests of consumers.
We provide professional technical services, and you can contact technical team for solutions if you have any problems.